Terms of Service

PropContact lets you search a U.S. real estate database, filter properties by ownership and contact characteristics, and export lists of property and contact records. Pricing is credit-based: each row exported consumes one credit. Subscription plans grant a monthly allotment of credits; one-time add-ons let you top up at any time.

• You must be at least 18 years old and able to enter into a binding contract.
• You are responsible for keeping your login credentials secure and for all activity on your account.
• One person or organization per account. Sharing logins violates these Terms.
• We may suspend or terminate accounts that show signs of automated abuse, credential sharing, or chargeback abuse.

You agree not to:

• Use the data for any purpose prohibited by the Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA), CAN-SPAM, GDPR, CCPA/CPRA, or any other applicable law.
• Use phone numbers obtained through PropContact to contact individuals on the federal or state Do Not Call (DNC) registries without an applicable exemption.
• Resell, redistribute, or sublicense the raw data to third parties. You may use it internally to identify and contact prospective sellers, buyers, or counterparties.
• Scrape, mirror, or attempt to download the underlying database in bulk outside the export interface.
• Reverse-engineer the service, attempt to bypass rate limits, or share credits across multiple accounts.
• Use the service for harassment, fraud, or any activity that violates the privacy of the property owners or contacts whose data appears in the system.

You are solely responsible for compliance with all laws that apply to your use of the data - including consent and disclosure requirements when contacting individuals you discover through PropContact.

• One credit equals one exported row. Credits are consumed at export time and are not refundable once used.
• Credit lots have an expiry date (default 3 months from grant). Expired credits cannot be recovered.
• Subscription plans renew automatically at the end of each billing period until canceled.
• Monthly plans may be canceled at any time. The cancellation takes effect at the end of the current paid month and no further charges are made.
• Annual plans are sold at a discount in exchange for a 12-month commitment. If you cancel an annual plan before completing 12 months, you agree to repay the discount applied to the months you used, calculated as (standard monthly price - annual monthly price) x months used. After 12 months the plan converts to month-to-month and may be canceled at any time with no further charge.
• When you cancel an annual plan in-app, you may choose to (a) pay the discount-clawback immediately and end access right away, or (b) schedule the cancellation for the end of your paid period at no extra charge. Either path is final - already-granted credits keep their normal 90-day expiry.
• The clawback charge runs on the card you used to purchase the plan. If that card cannot be charged, you must choose the end-of-period option or update your payment method first.
• Add-on credits are billed once and added to your balance immediately on payment.
• Refunds are governed by our Refund Policy.

PropContact operates a referral program described on the Referral Program page and governed in full by the Referral Program Terms. By sharing your referral code or by applying a code at signup, you agree to those terms in addition to these Terms.

The headline rules:

• Any account in good standing is eligible to earn. Referees must be new PropContact users at the time they sign up.
• The referrer earns 1/6 (one sixth) of every dollar the referee pays PropContact, for the 6 months following the referee's signup date.
• Earnings are calculated and stored in integer U.S. cents. Floating-point math is not used in money math anywhere in the system.
• The referee receives a 20% credit bonus on their first paid purchase, funded by PropContact (not deducted from the referrer's balance).
• Earned dollars accumulate in a separate dollar balance and may be applied at checkout to reduce a Stripe charge (subject to Stripe's 50 cent minimum), or cashed out to bank, PayPal, Venmo, or Wise once the balance is at least $20.00.
• If a referee's payment is later refunded or charged back, the corresponding earnings are reversed. If the referrer's balance is insufficient, the negative balance may be recovered from future earnings or at admin discretion.
• Self-referrals, fake accounts, coordinated multi-account schemes, and other forms of abuse will result in forfeiture of dollar credits, refusal of pending cashouts, and possible account termination. PropContact has sole discretion to determine whether activity is abusive.
• We may modify the referral program with 30 days notice. Modifications do not retroactively change the rate or window for referees who already signed up under your code.

Property and contact data is sourced from public records and licensed third-party providers. We update our dataset on a regular cadence and apply quality scoring to phone matches, but we do not guarantee that any individual record is current, complete, or accurate. You are responsible for verifying critical information before acting on it.

We aim for high uptime but do not guarantee uninterrupted service. We may perform maintenance, change features, or add/remove fields with reasonable notice. Material changes will be announced on the dashboard or by email.

To cancel your subscription or close your account, contact our support team at support@propcontact.net or +1 (941) 991-5772 (Adam). We process cancellations within one business day; future renewals stop as soon as the cancellation is recorded. We may also suspend or terminate access if you breach these Terms, with or without notice depending on severity. Termination does not entitle you to a refund of any credits already used or expired.

The service is provided “as is” and “as available” without warranties of any kind, express or implied. To the maximum extent permitted by law, our aggregate liability for any claim arising from your use of the service is capped at the amount you paid us in the 12 months preceding the claim.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Delaware.

We may update these Terms from time to time. The current version is always at propcontact.net/terms. Material changes will be communicated by email at least 14 days before they take effect.

Questions about these Terms? Email support@propcontact.net or call +1 (941) 991-5772 (Adam).